1.Carry out annual customer satisfaction survey to see where we can improve.

2.Carry out annual staff performance appraisal.

3.Carry out annual staff training based on the needs of each department as per the appraisals.

4.Source and supply standard and certified products from original manufacturers.

5.Guarantee that machines and parts supplied do not fail within the first year of use.

6.Ensure that services are delivered promptly for at least 90% of the time.

7.Pay employee emoluments by the 25th of every month.

8.Comply with legal and regulatory requirements as we perform our duties.

9.Formulate and practice safety operation procedures and carryout regular emergency drills.

10.Provide all necessary safety gear for each employee.

11.Provide all necessary tools and equipment and ensure that they are used rightly.